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Is any one else seing this alert - Shh/Updater-B False positives

leftout

Virus/spyware 'Shh/Updater-B' has been detected in "C:\Program Files\Sophos\Sophos Anti-Virus\Web Intelligence\swi_update.exe". Cleanup unavailable. This is trickling in as alerts but at an alarming rate.

:29723


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    GM_In_Texas wrote:

    http://www.sophos.com/en-us/support/knowledgebase/118311.aspx

    According to the instructions in the link above:

    To clear application from quarantine do I have to do the following on each client computer?

    Stop the Sophos Anti-Virus service (Start | Run | Type: services.msc | Press return).

    Delete the quarantine.xml file from:

    C:\Documents and Settings\Application Data\Sophos\Sophos Anti-Virus\Config\Quarantine.xml.

    or

    C:\ProgramData\Sophos\Sophos Anti-Virus\Config\Quarantine.xml

    Start the Sophos Anti-Virus service.

    Will the applications not be released from quarantine after the corrected IDE is downloaded?

    The above link now contains no information.

    Not helpful.

    :31359
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  • 0
    GM_In_Texas wrote:

    http://www.sophos.com/en-us/support/knowledgebase/118311.aspx

    According to the instructions in the link above:

    To clear application from quarantine do I have to do the following on each client computer?

    Stop the Sophos Anti-Virus service (Start | Run | Type: services.msc | Press return).

    Delete the quarantine.xml file from:

    C:\Documents and Settings\Application Data\Sophos\Sophos Anti-Virus\Config\Quarantine.xml.

    or

    C:\ProgramData\Sophos\Sophos Anti-Virus\Config\Quarantine.xml

    Start the Sophos Anti-Virus service.

    Will the applications not be released from quarantine after the corrected IDE is downloaded?

    The above link now contains no information.

    Not helpful.

    :31359
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