This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Is any one else seing this alert - Shh/Updater-B False positives

Virus/spyware 'Shh/Updater-B' has been detected in "C:\Program Files\Sophos\Sophos Anti-Virus\Web Intelligence\swi_update.exe". Cleanup unavailable. This is trickling in as alerts but at an alarming rate.

:29723


This thread was automatically locked due to age.
Parents

  • nf wrote:

    Nate,

    I have a few pc's that no mater what I can't get them updated. I even tried reprotecting them again..won't go. and can't update from the server either..not even the policies. Like i said mayb 10% of the pc's


    Try the following:

    1. Copy everything from:
      • \\YourServerName\CIDs\S000\SAVSCFXP\sau\program files\Sophos\AutoUpdate
    2. Paste the contents into:
      • C:\Program Files\Sophos\Autoupdate
    3. Replace all files

    Then run C:\Program Files\Sophos\Autoupdate\almon.exe on the client machine to bring the Sophos shield back. Right click on the shield and select 'update now'. You can use a script to do this on multiple machines. Adjust as needed for 64bit systems, and the S000 folder may have a different name.

    :31357
Reply

  • nf wrote:

    Nate,

    I have a few pc's that no mater what I can't get them updated. I even tried reprotecting them again..won't go. and can't update from the server either..not even the policies. Like i said mayb 10% of the pc's


    Try the following:

    1. Copy everything from:
      • \\YourServerName\CIDs\S000\SAVSCFXP\sau\program files\Sophos\AutoUpdate
    2. Paste the contents into:
      • C:\Program Files\Sophos\Autoupdate
    3. Replace all files

    Then run C:\Program Files\Sophos\Autoupdate\almon.exe on the client machine to bring the Sophos shield back. Right click on the shield and select 'update now'. You can use a script to do this on multiple machines. Adjust as needed for 64bit systems, and the S000 folder may have a different name.

    :31357
Children
No Data