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Is any one else seing this alert - Shh/Updater-B False positives

leftout

Virus/spyware 'Shh/Updater-B' has been detected in "C:\Program Files\Sophos\Sophos Anti-Virus\Web Intelligence\swi_update.exe". Cleanup unavailable. This is trickling in as alerts but at an alarming rate.

:29723


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  • 0

    To clear the quarantine list, do the following:

    1) Stop Sophos - Including all Sophos services etc

    Replace the file Quarantine.xml located here:

    2008+

    C:\ProgramData\Application Data\Sophos\Sophos Anti-Virus\config\

    2003-

    C:\Documents and Settings\All Users\Application Data\Sophos\Sophos Anti-Virus\config\

    with the following file content:

      <?xml version="1.0" ?> 
- <Threats prodver="102" version="1">
  <ViralThreats /> 
  <MCViralThreats /> 
  <PUAThreats /> 
  <AppControlThreats /> 
  </Threats>

     Restart sophos.

    The quarantine list should now be clear.

    Please note that this is a improvised fix and will not be supported by Sophos. Frankly I'm shocked at the poor level of support they have provided.

    Good luck all.

    :31185
Reply
  • 0

    To clear the quarantine list, do the following:

    1) Stop Sophos - Including all Sophos services etc

    Replace the file Quarantine.xml located here:

    2008+

    C:\ProgramData\Application Data\Sophos\Sophos Anti-Virus\config\

    2003-

    C:\Documents and Settings\All Users\Application Data\Sophos\Sophos Anti-Virus\config\

    with the following file content:

      <?xml version="1.0" ?> 
- <Threats prodver="102" version="1">
  <ViralThreats /> 
  <MCViralThreats /> 
  <PUAThreats /> 
  <AppControlThreats /> 
  </Threats>

     Restart sophos.

    The quarantine list should now be clear.

    Please note that this is a improvised fix and will not be supported by Sophos. Frankly I'm shocked at the poor level of support they have provided.

    Good luck all.

    :31185
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