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Is any one else seing this alert - Shh/Updater-B False positives

leftout

Virus/spyware 'Shh/Updater-B' has been detected in "C:\Program Files\Sophos\Sophos Anti-Virus\Web Intelligence\swi_update.exe". Cleanup unavailable. This is trickling in as alerts but at an alarming rate.

:29723


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    markho wrote:

    I'll add that having one person helping in these forums with this issue, 5 and a half hours later, who has now gone home, is absolutely ludicrous.

    Nothing against Nathan, I appreciate that he was doing his best with the knowledge available to him, but WTF Sophos?

    Mistakes happen, how they are handled is where you sink or swim.  Sophos is drowning..


    I agree.  One person helping on the forums and call in support which is trashed. 

    :31003
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  • 0

    markho wrote:

    I'll add that having one person helping in these forums with this issue, 5 and a half hours later, who has now gone home, is absolutely ludicrous.

    Nothing against Nathan, I appreciate that he was doing his best with the knowledge available to him, but WTF Sophos?

    Mistakes happen, how they are handled is where you sink or swim.  Sophos is drowning..


    I agree.  One person helping on the forums and call in support which is trashed. 

    :31003
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