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Is any one else seing this alert - Shh/Updater-B False positives

Virus/spyware 'Shh/Updater-B' has been detected in "C:\Program Files\Sophos\Sophos Anti-Virus\Web Intelligence\swi_update.exe". Cleanup unavailable. This is trickling in as alerts but at an alarming rate.

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  • lost_guy wrote:

    Good night.

    Typing in for second time, sorry for spam but its 3:16 at night :(

    Sophos Endpoint Sec and Con 10.0

    Deleted

    C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe

    C:\Program Files (x86)\Google\Update\1.3.21.123\goopdate.dll

    C:\Program Files (x86)\Sophos\AutoUpdate\SingleGUIPlugin.dll

    C:\Program Files (x86)\Google\Update\1.3.21.123\npGoogleUpdate3.dll

    Just access denied:

    C:\Program Files (x86)\Sophos\AutoUpdate\ALsvc.exe

    Moreover, the protocoll says something like "on access scan shut down by system", then "Detectdataversion 4.81G (Detection Engine 3.35.1) is used" and "on access scan is on".

    My Question: Am i done yet, are the lost ones important (no backup) and did it update properly?

    Thanks for help

    lost_guy


    You'll want to reinstall Flash and the Google app you were using. As for if you are up to date or not, you need to check c:\program files\Sophos\Sophos Anti-Virus\ for the file javab-jd.ide. If you have that, then you are up to date and you can sort the Flash and Google issues in the morning.

    :30929
Reply

  • lost_guy wrote:

    Good night.

    Typing in for second time, sorry for spam but its 3:16 at night :(

    Sophos Endpoint Sec and Con 10.0

    Deleted

    C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe

    C:\Program Files (x86)\Google\Update\1.3.21.123\goopdate.dll

    C:\Program Files (x86)\Sophos\AutoUpdate\SingleGUIPlugin.dll

    C:\Program Files (x86)\Google\Update\1.3.21.123\npGoogleUpdate3.dll

    Just access denied:

    C:\Program Files (x86)\Sophos\AutoUpdate\ALsvc.exe

    Moreover, the protocoll says something like "on access scan shut down by system", then "Detectdataversion 4.81G (Detection Engine 3.35.1) is used" and "on access scan is on".

    My Question: Am i done yet, are the lost ones important (no backup) and did it update properly?

    Thanks for help

    lost_guy


    You'll want to reinstall Flash and the Google app you were using. As for if you are up to date or not, you need to check c:\program files\Sophos\Sophos Anti-Virus\ for the file javab-jd.ide. If you have that, then you are up to date and you can sort the Flash and Google issues in the morning.

    :30929
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