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Is any one else seing this alert - Shh/Updater-B False positives

leftout

Virus/spyware 'Shh/Updater-B' has been detected in "C:\Program Files\Sophos\Sophos Anti-Virus\Web Intelligence\swi_update.exe". Cleanup unavailable. This is trickling in as alerts but at an alarming rate.

:29723


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    TheGhost wrote:

    How can I cleanup the Quarantined items that our 2000+ computers have decided to block and even though I have done all the fixes etc. Then acknowledging the blocks through SEC it still seems like they are stuck on the device side.. As well when I go to the Update manager and click update now I get " Threat detection data update failed. "

    HELP!!!

    Unfortunately, right now the only way to clear the items from the QM on the client side is manually. I'll post back if I find another way.

    :30909
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  • 0
    TheGhost wrote:

    How can I cleanup the Quarantined items that our 2000+ computers have decided to block and even though I have done all the fixes etc. Then acknowledging the blocks through SEC it still seems like they are stuck on the device side.. As well when I go to the Update manager and click update now I get " Threat detection data update failed. "

    HELP!!!

    Unfortunately, right now the only way to clear the items from the QM on the client side is manually. I'll post back if I find another way.

    :30909
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