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Is any one else seing this alert - Shh/Updater-B False positives

leftout

Virus/spyware 'Shh/Updater-B' has been detected in "C:\Program Files\Sophos\Sophos Anti-Virus\Web Intelligence\swi_update.exe". Cleanup unavailable. This is trickling in as alerts but at an alarming rate.

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    kturner wrote:

    Nathan, is there an uninstall tool available from Sophos to remove the AutoUpdater software?  The normal uninstaller is not working due to files being deleted earlier (I had it set to delete files it couldn't clean), and I can't seem to reinstall with the existing install in the current state.  I'd like to get a clean slate free of Sophos on these machines so I can reinstall from scratch on them.  Thanks for any help or tools you can offer.

    Unfortunately no. If you know the files you deleted, they are present in the update location (e.g. \\server\sophosupdate\cids\s000\savscfxp\sau, etc.). Copy the missing files back and your uninstall will work (though it shouldn't be necessary at that point).

    :30901
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    kturner wrote:

    Nathan, is there an uninstall tool available from Sophos to remove the AutoUpdater software?  The normal uninstaller is not working due to files being deleted earlier (I had it set to delete files it couldn't clean), and I can't seem to reinstall with the existing install in the current state.  I'd like to get a clean slate free of Sophos on these machines so I can reinstall from scratch on them.  Thanks for any help or tools you can offer.

    Unfortunately no. If you know the files you deleted, they are present in the update location (e.g. \\server\sophosupdate\cids\s000\savscfxp\sau, etc.). Copy the missing files back and your uninstall will work (though it shouldn't be necessary at that point).

    :30901
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