Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 1178 replies
  • Subscribers 1 subscriber
  • Views 3260928 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Is any one else seing this alert - Shh/Updater-B False positives

leftout

Virus/spyware 'Shh/Updater-B' has been detected in "C:\Program Files\Sophos\Sophos Anti-Virus\Web Intelligence\swi_update.exe". Cleanup unavailable. This is trickling in as alerts but at an alarming rate.

:29723


This thread was automatically locked due to age.
Parents
  • 0
    ITGal1967 wrote:

    Nathan, I am sorry to say that I selected the callback option 3 hours ago. I heard that I would get a call back in 30 minutes. Nothing - just sayin' you know that is supposed to work but apparently it is not, you may want to re-evaluate that advice. 

    This thread was the most helpful with you being the star. Not only are you helpful but you do not try to blow smoke up our skirts; you tell the truth. Thank you. 

    Thanks for letting me know, I'll look in to that for you.

    I amend my previous advice and suggest that if you need to speak with someone in support because the advice in this thread and in the KBA did not resolve your situation, please leave a call back and then continue trying to call support. We are experiencing a few issues with the phone queues dropping calls due to the volume, so please accept my deepest apologies.

    :30893
Reply
  • 0
    ITGal1967 wrote:

    Nathan, I am sorry to say that I selected the callback option 3 hours ago. I heard that I would get a call back in 30 minutes. Nothing - just sayin' you know that is supposed to work but apparently it is not, you may want to re-evaluate that advice. 

    This thread was the most helpful with you being the star. Not only are you helpful but you do not try to blow smoke up our skirts; you tell the truth. Thank you. 

    Thanks for letting me know, I'll look in to that for you.

    I amend my previous advice and suggest that if you need to speak with someone in support because the advice in this thread and in the KBA did not resolve your situation, please leave a call back and then continue trying to call support. We are experiencing a few issues with the phone queues dropping calls due to the volume, so please accept my deepest apologies.

    :30893
Children
No Data