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Is any one else seing this alert - Shh/Updater-B False positives

leftout

Virus/spyware 'Shh/Updater-B' has been detected in "C:\Program Files\Sophos\Sophos Anti-Virus\Web Intelligence\swi_update.exe". Cleanup unavailable. This is trickling in as alerts but at an alarming rate.

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    Is there a manual removal tool for Sophos AutoUpdater?  I need to reinstall Sophos on several machines due to updater files being deleted and can't seem to do so.  I tried to uninstall all the apps via add/remove programs after stopping the Sophos services, but Sophos AutoUpdater fails every time I try to uninstall 25010 "WaitingUntilFileUnlocked".

    I've got around 40 machines with this issue right now and need some help so I can reinstall Sophos onto them and get them working properly.  Ideally I'd like a removal tool I can script and then I can use the console to reinstall.  Thanks.

    :30843
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  • 0

    Is there a manual removal tool for Sophos AutoUpdater?  I need to reinstall Sophos on several machines due to updater files being deleted and can't seem to do so.  I tried to uninstall all the apps via add/remove programs after stopping the Sophos services, but Sophos AutoUpdater fails every time I try to uninstall 25010 "WaitingUntilFileUnlocked".

    I've got around 40 machines with this issue right now and need some help so I can reinstall Sophos onto them and get them working properly.  Ideally I'd like a removal tool I can script and then I can use the console to reinstall.  Thanks.

    :30843
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