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Is any one else seing this alert - Shh/Updater-B False positives

leftout

Virus/spyware 'Shh/Updater-B' has been detected in "C:\Program Files\Sophos\Sophos Anti-Virus\Web Intelligence\swi_update.exe". Cleanup unavailable. This is trickling in as alerts but at an alarming rate.

:29723


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    jkrous wrote:

    almon.exe is not running.

    alsvc.exe is running.

    I try to relauch almon.exe, it starts an install process, then dies.

    If I stop Sophos AutoUpdate Service and try to restart it, it takes a really long time and then says it cannot start.

    We are also getting this error (can't put a screenshot here) after a reboot and trying to run Sophos first time.

    https://commons.lbl.gov/display/cpp/error

    Hrm, hard to say what is broken at this point. I'm afraid waiting in line to speak with support is your best bet. Sorry!

    :30809
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  • 0
    jkrous wrote:

    almon.exe is not running.

    alsvc.exe is running.

    I try to relauch almon.exe, it starts an install process, then dies.

    If I stop Sophos AutoUpdate Service and try to restart it, it takes a really long time and then says it cannot start.

    We are also getting this error (can't put a screenshot here) after a reboot and trying to run Sophos first time.

    https://commons.lbl.gov/display/cpp/error

    Hrm, hard to say what is broken at this point. I'm afraid waiting in line to speak with support is your best bet. Sorry!

    :30809
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