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Is any one else seing this alert - Shh/Updater-B False positives

Virus/spyware 'Shh/Updater-B' has been detected in "C:\Program Files\Sophos\Sophos Anti-Virus\Web Intelligence\swi_update.exe". Cleanup unavailable. This is trickling in as alerts but at an alarming rate.

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  • henhowc wrote:

    I don't want to sound like Captain Obvious here but for those still having the Shh/Updater-B items listed locally in their user client Quarantine Manager, did you check the items and click Clear from list?

    I was confused at first as well as I thought that something like this would be under the Perform action drop-down where the Move or Delete options were located.


    Logging into 250+ PCs to manually clear the list from the quarantine is not exactly a acceptable solution.  Yes, you are correct, this does work if you do it from the local client.  We want a way to do this from the management console or via script in bulk.

    :30681
Reply

  • henhowc wrote:

    I don't want to sound like Captain Obvious here but for those still having the Shh/Updater-B items listed locally in their user client Quarantine Manager, did you check the items and click Clear from list?

    I was confused at first as well as I thought that something like this would be under the Perform action drop-down where the Move or Delete options were located.


    Logging into 250+ PCs to manually clear the list from the quarantine is not exactly a acceptable solution.  Yes, you are correct, this does work if you do it from the local client.  We want a way to do this from the management console or via script in bulk.

    :30681
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