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Is any one else seing this alert - Shh/Updater-B False positives

leftout

Virus/spyware 'Shh/Updater-B' has been detected in "C:\Program Files\Sophos\Sophos Anti-Virus\Web Intelligence\swi_update.exe". Cleanup unavailable. This is trickling in as alerts but at an alarming rate.

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    Nathan wrote:

    Many apologies to those on hold with support. As of about 5 minutes ago, the queue is 65 deep. Our engineers are working through the calls as quickly as possible. If you are on hold currently, please be patient and we will get to you as soon as possible. If you would like to use our call-back option, I would recommend doing so.

    Please let us know here when the phone support queue dies down, then I will call in to discuss my issue further.

    :30679
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  • 0
    Nathan wrote:

    Many apologies to those on hold with support. As of about 5 minutes ago, the queue is 65 deep. Our engineers are working through the calls as quickly as possible. If you are on hold currently, please be patient and we will get to you as soon as possible. If you would like to use our call-back option, I would recommend doing so.

    Please let us know here when the phone support queue dies down, then I will call in to discuss my issue further.

    :30679
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