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Is any one else seing this alert - Shh/Updater-B False positives

leftout

Virus/spyware 'Shh/Updater-B' has been detected in "C:\Program Files\Sophos\Sophos Anti-Virus\Web Intelligence\swi_update.exe". Cleanup unavailable. This is trickling in as alerts but at an alarming rate.

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    Nathan: I reviewed our "update manager details" and find that as far back as history is available - 9/5/12 - all updates have been failing. The wIndows event log error associated with update attempt appears below. Is it possible our subscription has lapsed? I wouldn't think so, because, how would we have obtained the update that caused the issue? Thanks again.

    Synchronize operation failed when synchronizing product release 'F26F7EC0-1302-4DA7-8B6B-A5383051D41A'. Details: Couldn't authenticate user for resource with host server. URL was: http://dci.sophosupd.net/update/

    :30651
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  • 0

    Nathan: I reviewed our "update manager details" and find that as far back as history is available - 9/5/12 - all updates have been failing. The wIndows event log error associated with update attempt appears below. Is it possible our subscription has lapsed? I wouldn't think so, because, how would we have obtained the update that caused the issue? Thanks again.

    Synchronize operation failed when synchronizing product release 'F26F7EC0-1302-4DA7-8B6B-A5383051D41A'. Details: Couldn't authenticate user for resource with host server. URL was: http://dci.sophosupd.net/update/

    :30651
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