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Is any one else seing this alert - Shh/Updater-B False positives

leftout

Virus/spyware 'Shh/Updater-B' has been detected in "C:\Program Files\Sophos\Sophos Anti-Virus\Web Intelligence\swi_update.exe". Cleanup unavailable. This is trickling in as alerts but at an alarming rate.

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    Monroe103 wrote:

    Yes

    I've got like 50 computers and some say to reboot and after they reboot Sophos doesn't load anymore.

    It sounds like you might have a different issue on your hands. This false positive was not known to cause any reboot alerts. If the alert was present before hand and you rebooted before getting the fixed IDE, then it's possible that parts of Sophos won't load. I would recommend contacting Support for further assistance.

    :30647
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  • 0
    Monroe103 wrote:

    Yes

    I've got like 50 computers and some say to reboot and after they reboot Sophos doesn't load anymore.

    It sounds like you might have a different issue on your hands. This false positive was not known to cause any reboot alerts. If the alert was present before hand and you rebooted before getting the fixed IDE, then it's possible that parts of Sophos won't load. I would recommend contacting Support for further assistance.

    :30647
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