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Is any one else seing this alert - Shh/Updater-B False positives

leftout

Virus/spyware 'Shh/Updater-B' has been detected in "C:\Program Files\Sophos\Sophos Anti-Virus\Web Intelligence\swi_update.exe". Cleanup unavailable. This is trickling in as alerts but at an alarming rate.

:29723


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    ktremain wrote:

    I have an MSP platform that was set to MOVE non-cleanable files. 

    How do i get all the REMOTE clients fixed now? 

    I have repaired the SEC and SUM servers, so the updates are waiting to go out, but the clients updaters are MOVED, so they are not pulling fixed files.

    Unfortunately, you'll first need to restore the files that were moved. Perhaps a VB script that can extract the files/paths of the files in question from the sav.txt log, then copy just those files form the infected folder back to the original source. Or use PSEXEC to run a batch file across all affected systems to restore the files that were moved.

    :30641
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  • 0
    ktremain wrote:

    I have an MSP platform that was set to MOVE non-cleanable files. 

    How do i get all the REMOTE clients fixed now? 

    I have repaired the SEC and SUM servers, so the updates are waiting to go out, but the clients updaters are MOVED, so they are not pulling fixed files.

    Unfortunately, you'll first need to restore the files that were moved. Perhaps a VB script that can extract the files/paths of the files in question from the sav.txt log, then copy just those files form the infected folder back to the original source. Or use PSEXEC to run a batch file across all affected systems to restore the files that were moved.

    :30641
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