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Is any one else seing this alert - Shh/Updater-B False positives

leftout

Virus/spyware 'Shh/Updater-B' has been detected in "C:\Program Files\Sophos\Sophos Anti-Virus\Web Intelligence\swi_update.exe". Cleanup unavailable. This is trickling in as alerts but at an alarming rate.

:29723


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    DougFromMaine wrote:

    Nathan: I did that already - deleted agen-xuv.ide and restarted service - but am still unable to successfully "update now". Message states "software delivery failed",  last update was 4:23 PM EST today, and my current version is 1.3.1.168. Many files in the "program files\sophos\AutoUpdate" directory were quarantined by the Sophos endpoint running on my SUM server. I "authorized" all of them individually through the endpoint authorization manager, but they are still listed quarantine. Could that be my issue? Thanks.

    Hrm, your SUM is behind on it's version. Possibly related, but hard to tell. I suggest contacting support for more focused assistance than what I can offer through the forum.

    :30639
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    DougFromMaine wrote:

    Nathan: I did that already - deleted agen-xuv.ide and restarted service - but am still unable to successfully "update now". Message states "software delivery failed",  last update was 4:23 PM EST today, and my current version is 1.3.1.168. Many files in the "program files\sophos\AutoUpdate" directory were quarantined by the Sophos endpoint running on my SUM server. I "authorized" all of them individually through the endpoint authorization manager, but they are still listed quarantine. Could that be my issue? Thanks.

    Hrm, your SUM is behind on it's version. Possibly related, but hard to tell. I suggest contacting support for more focused assistance than what I can offer through the forum.

    :30639
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