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Is any one else seing this alert - Shh/Updater-B False positives

Virus/spyware 'Shh/Updater-B' has been detected in "C:\Program Files\Sophos\Sophos Anti-Virus\Web Intelligence\swi_update.exe". Cleanup unavailable. This is trickling in as alerts but at an alarming rate.

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  • Lelia wrote:

    Nathan

    I rempoved the agen-xuv.ide and restarted services on my server.  It still wont update.  I think the update.exe was deleted.

    What do I need to do to get updates working again on the server?

    Thanks


    Do you have a backup of the server that you can restore the deleted files from? You can check the log on the Sophos Anti-Virus client to confirm what file was deleted and the location to restore it to. From the Home page in the Sophos Anti-Virus client, just click on "View anti-virus and HIPS log".

    :30633
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  • Lelia wrote:

    Nathan

    I rempoved the agen-xuv.ide and restarted services on my server.  It still wont update.  I think the update.exe was deleted.

    What do I need to do to get updates working again on the server?

    Thanks


    Do you have a backup of the server that you can restore the deleted files from? You can check the log on the Sophos Anti-Virus client to confirm what file was deleted and the location to restore it to. From the Home page in the Sophos Anti-Virus client, just click on "View anti-virus and HIPS log".

    :30633
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