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Is any one else seing this alert - Shh/Updater-B False positives

Virus/spyware 'Shh/Updater-B' has been detected in "C:\Program Files\Sophos\Sophos Anti-Virus\Web Intelligence\swi_update.exe". Cleanup unavailable. This is trickling in as alerts but at an alarming rate.

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  • We're unable to start the Sophos Update Manager on our Enterprise Console Server.

    We're receiving Error 1067: The process terminated unexpectedly.

    Any idea on how to get the updater service to work again?

    We've stopped the Sophos Anti-Virus Service, deleted agen-xuv.ide and restarted Sophos Anti-Virus Service.

    :30619
Reply
  • We're unable to start the Sophos Update Manager on our Enterprise Console Server.

    We're receiving Error 1067: The process terminated unexpectedly.

    Any idea on how to get the updater service to work again?

    We've stopped the Sophos Anti-Virus Service, deleted agen-xuv.ide and restarted Sophos Anti-Virus Service.

    :30619
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