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Is any one else seing this alert - Shh/Updater-B False positives

Virus/spyware 'Shh/Updater-B' has been detected in "C:\Program Files\Sophos\Sophos Anti-Virus\Web Intelligence\swi_update.exe". Cleanup unavailable. This is trickling in as alerts but at an alarming rate.

:29723


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  • BlackDiamond wrote:

    Still can't get the services to start.

    Sophos Update Manager Service

    Runtime Error

    Program: c:\program files\sophos\update manager\sumservice.exe

    This application has requested the runtime to terminate it in an unusual way.

    Please contact the application's support team for more information.


    If you use Move or Delete for your cleanup, that might explain your issue. If so, try restoring the deleted files (check the SAV log to find out what files and where) and see if the service starts then.

    :30615
Reply

  • BlackDiamond wrote:

    Still can't get the services to start.

    Sophos Update Manager Service

    Runtime Error

    Program: c:\program files\sophos\update manager\sumservice.exe

    This application has requested the runtime to terminate it in an unusual way.

    Please contact the application's support team for more information.


    If you use Move or Delete for your cleanup, that might explain your issue. If so, try restoring the deleted files (check the SAV log to find out what files and where) and see if the service starts then.

    :30615
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