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Is any one else seing this alert - Shh/Updater-B False positives

leftout

Virus/spyware 'Shh/Updater-B' has been detected in "C:\Program Files\Sophos\Sophos Anti-Virus\Web Intelligence\swi_update.exe". Cleanup unavailable. This is trickling in as alerts but at an alarming rate.

:29723


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    Nathan: I did that already - deleted agen-xuv.ide and restarted service - but am still unable to successfully "update now". Message states "software delivery failed",  last update was 4:23 PM EST today, and my current version is 1.3.1.168. Many files in the "program files\sophos\AutoUpdate" directory were quarantined by the Sophos endpoint running on my SUM server. I "authorized" all of them individually through the endpoint authorization manager, but they are still listed quarantine. Could that be my issue? Thanks.

    :30605
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  • 0

    Nathan: I did that already - deleted agen-xuv.ide and restarted service - but am still unable to successfully "update now". Message states "software delivery failed",  last update was 4:23 PM EST today, and my current version is 1.3.1.168. Many files in the "program files\sophos\AutoUpdate" directory were quarantined by the Sophos endpoint running on my SUM server. I "authorized" all of them individually through the endpoint authorization manager, but they are still listed quarantine. Could that be my issue? Thanks.

    :30605
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