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Is any one else seing this alert - Shh/Updater-B False positives

Virus/spyware 'Shh/Updater-B' has been detected in "C:\Program Files\Sophos\Sophos Anti-Virus\Web Intelligence\swi_update.exe". Cleanup unavailable. This is trickling in as alerts but at an alarming rate.

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  • sclime wrote:

    This seems to resolve the alert on the server for the client, but how do we clear the quarantine items on the client???


    Great question.  Nathan, what is the answer to this?  I am able to resolve the alerts on the console and update the systems after disabling scanning, but how do I then clear these entries off of the quarantine lists of these systems other than clicking Quarantine on every system and then clear the alert list?

    :30533
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  • sclime wrote:

    This seems to resolve the alert on the server for the client, but how do we clear the quarantine items on the client???


    Great question.  Nathan, what is the answer to this?  I am able to resolve the alerts on the console and update the systems after disabling scanning, but how do I then clear these entries off of the quarantine lists of these systems other than clicking Quarantine on every system and then clear the alert list?

    :30533
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