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Is any one else seing this alert - Shh/Updater-B False positives

leftout

Virus/spyware 'Shh/Updater-B' has been detected in "C:\Program Files\Sophos\Sophos Anti-Virus\Web Intelligence\swi_update.exe". Cleanup unavailable. This is trickling in as alerts but at an alarming rate.

:29723


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    wprensky wrote:

    Hi Nathan - thanks for this  the updater seems to be working again -

    quick quesiton - what happens to all the files that were in quarantine - we didn't do anything to them so they are still in the quarantine list - how do we get them all working again?

    thanks. 

    If they were just quarantined (and not moved or deleted) then once the new IDE is applied the files will no longer be blocked. In most cases the items listed as quarantined (the entries in the quarantine manager, not the files) will be removed automatically as well.

    :30521
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  • 0
    wprensky wrote:

    Hi Nathan - thanks for this  the updater seems to be working again -

    quick quesiton - what happens to all the files that were in quarantine - we didn't do anything to them so they are still in the quarantine list - how do we get them all working again?

    thanks. 

    If they were just quarantined (and not moved or deleted) then once the new IDE is applied the files will no longer be blocked. In most cases the items listed as quarantined (the entries in the quarantine manager, not the files) will be removed automatically as well.

    :30521
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