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Is any one else seing this alert - Shh/Updater-B False positives

leftout

Virus/spyware 'Shh/Updater-B' has been detected in "C:\Program Files\Sophos\Sophos Anti-Virus\Web Intelligence\swi_update.exe". Cleanup unavailable. This is trickling in as alerts but at an alarming rate.

:29723


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    Yes we are too. It has blocked our Cisco Agent Desktop application, resulting in employees being unable to log into it to accept phone calls. It has also pretty much killed the server (virtual). I have been trying to log into it for 45 minutes now. I killed the network connection for it to try to ease some of the traffice as every email it sends out also gets sent to my helpdesk, which creates a ticket. I currently have 2597 emails concerning this issue as well and all of those will be helpdesk tickets I will need to close lol. Disconnecting the network from the box does not seem to be speeding up the login process. It is still configuring my profile. YAY!!! Looks like a long night for me and a lot of meetings tomorrow with very angry people!!! Oh this is going to be fun!! I have been on hold with tech support for 33 minutes thus far.

    :30519
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  • 0

    Yes we are too. It has blocked our Cisco Agent Desktop application, resulting in employees being unable to log into it to accept phone calls. It has also pretty much killed the server (virtual). I have been trying to log into it for 45 minutes now. I killed the network connection for it to try to ease some of the traffice as every email it sends out also gets sent to my helpdesk, which creates a ticket. I currently have 2597 emails concerning this issue as well and all of those will be helpdesk tickets I will need to close lol. Disconnecting the network from the box does not seem to be speeding up the login process. It is still configuring my profile. YAY!!! Looks like a long night for me and a lot of meetings tomorrow with very angry people!!! Oh this is going to be fun!! I have been on hold with tech support for 33 minutes thus far.

    :30519
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