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Is any one else seing this alert - Shh/Updater-B False positives

leftout

Virus/spyware 'Shh/Updater-B' has been detected in "C:\Program Files\Sophos\Sophos Anti-Virus\Web Intelligence\swi_update.exe". Cleanup unavailable. This is trickling in as alerts but at an alarming rate.

:29723


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    Diggy wrote:

    I think the Sophos update servers are being overwhelmed, and so we see the "software update failed" message.

    No, I can assure you this is not the case. The problem is that the agen-xuv.ide is causing Sophos Anti-Virus on the SUM server to block downloading new files. If you see the "software update failed" message, please try deleting agen-xuv.ide from you SUM servers program files\sophos\sophos anti-virus directory and restarting savservice. that should get your SUM to update again.

    :30505
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  • 0
    Diggy wrote:

    I think the Sophos update servers are being overwhelmed, and so we see the "software update failed" message.

    No, I can assure you this is not the case. The problem is that the agen-xuv.ide is causing Sophos Anti-Virus on the SUM server to block downloading new files. If you see the "software update failed" message, please try deleting agen-xuv.ide from you SUM servers program files\sophos\sophos anti-virus directory and restarting savservice. that should get your SUM to update again.

    :30505
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