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Is any one else seing this alert - Shh/Updater-B False positives

leftout

Virus/spyware 'Shh/Updater-B' has been detected in "C:\Program Files\Sophos\Sophos Anti-Virus\Web Intelligence\swi_update.exe". Cleanup unavailable. This is trickling in as alerts but at an alarming rate.

:29723


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    I had success getting the update on the server console using Nathan's method: 

    1. Open cmd prompt and type net stop savservice
    2. Navigate to C:\program Files\Sophos\Sophos Anti-Virus and delete agen-xuv.exe

     (or in my case navigating to C:\Program Files (x86)\Sophos\Sophos Anti-Virus and the file was already quarantined)
    3. In cmd prompt, type net start savservice

    so essentially for me: turn off services, count to 30, turn on services. 

    Now my head is swimming trying to figure out what next...

    :30503
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  • 0

    I had success getting the update on the server console using Nathan's method: 

    1. Open cmd prompt and type net stop savservice
    2. Navigate to C:\program Files\Sophos\Sophos Anti-Virus and delete agen-xuv.exe

     (or in my case navigating to C:\Program Files (x86)\Sophos\Sophos Anti-Virus and the file was already quarantined)
    3. In cmd prompt, type net start savservice

    so essentially for me: turn off services, count to 30, turn on services. 

    Now my head is swimming trying to figure out what next...

    :30503
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