Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 1178 replies
  • Subscribers 1 subscriber
  • Views 3260730 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Is any one else seing this alert - Shh/Updater-B False positives

leftout

Virus/spyware 'Shh/Updater-B' has been detected in "C:\Program Files\Sophos\Sophos Anti-Virus\Web Intelligence\swi_update.exe". Cleanup unavailable. This is trickling in as alerts but at an alarming rate.

:29723


This thread was automatically locked due to age.
Parents
  • 0
    1. Disable your on access scanning for your sophos server and workstations via the policy.
    2. Run the update manager on the server and check for an update.
    3. Verify that the update completed.
    4. Once update completed, update computers/servers.
    5. Acknowledge the errors on the systems and they should not come back.
    6. Re-enable the on access scanning for your sophos server and workstations via the policy.
    7. Relax, the issue is now resolved!
    :30489
Reply
  • 0
    1. Disable your on access scanning for your sophos server and workstations via the policy.
    2. Run the update manager on the server and check for an update.
    3. Verify that the update completed.
    4. Once update completed, update computers/servers.
    5. Acknowledge the errors on the systems and they should not come back.
    6. Re-enable the on access scanning for your sophos server and workstations via the policy.
    7. Relax, the issue is now resolved!
    :30489
Children
No Data