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Is any one else seing this alert - Shh/Updater-B False positives

leftout

Virus/spyware 'Shh/Updater-B' has been detected in "C:\Program Files\Sophos\Sophos Anti-Virus\Web Intelligence\swi_update.exe". Cleanup unavailable. This is trickling in as alerts but at an alarming rate.

:29723


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    Nathan,

    We run the MSP hosted platform, and all our customers have been affected.

    We DO have the option set to MOVE files that cannot be cleaned.

    This has even affected our own enterprise manager and Update manager servers, they are quarantining files in the warehouse.

    It is NOT an option to re-deploy the clients to fix this as they are spread across multiple sites, and only communicate back to our datacentre over the internet, there are NO VPN's to use to push out a fix.

    Sophos MUST create a fix-it tool that will automatically be downloaded and run by all computers!

    :30395
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  • 0

    Nathan,

    We run the MSP hosted platform, and all our customers have been affected.

    We DO have the option set to MOVE files that cannot be cleaned.

    This has even affected our own enterprise manager and Update manager servers, they are quarantining files in the warehouse.

    It is NOT an option to re-deploy the clients to fix this as they are spread across multiple sites, and only communicate back to our datacentre over the internet, there are NO VPN's to use to push out a fix.

    Sophos MUST create a fix-it tool that will automatically be downloaded and run by all computers!

    :30395
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