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Is any one else seing this alert - Shh/Updater-B False positives

leftout

Virus/spyware 'Shh/Updater-B' has been detected in "C:\Program Files\Sophos\Sophos Anti-Virus\Web Intelligence\swi_update.exe". Cleanup unavailable. This is trickling in as alerts but at an alarming rate.

:29723


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    Wed 19-Sep-2012 22:57

    If the shields on the desktop are missing, this may be due to Almon.exe no longer running. It doesn't necessarily mean the client was uninstalled. The user can confirm if their AV client is still installed by opening Sophos Anti-Virus via the start menu.

    Please bear with me. I'll do my best to assist and answer any questions. This thread is moving very quickly at the moment though, so please forgive me if I miss a post.

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     So Nathan how do we get ALMON.EXE to run again?
    :30337
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  • 0
     

    Wed 19-Sep-2012 22:57

    If the shields on the desktop are missing, this may be due to Almon.exe no longer running. It doesn't necessarily mean the client was uninstalled. The user can confirm if their AV client is still installed by opening Sophos Anti-Virus via the start menu.

    Please bear with me. I'll do my best to assist and answer any questions. This thread is moving very quickly at the moment though, so please forgive me if I miss a post.

    Report Inappropriate Content
    (633 Views)
     
     
     
     So Nathan how do we get ALMON.EXE to run again?
    :30337
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