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SEC updating policy Proxy settings and Mac clients

Hi there,

We've just setup an update server in a DMZ so that our roaming users can update off our server, inside or outside of our company and it appears to be working well.

We've set an update policy for this server so that the primary location is our server, and the secondary is Sophos.

Neither of these locaiton should require a proxy to be set (inside our network, our endpoints should contact our server (no backup), outside, they'll get either our server or the main sophos ones as a backup)

On our Macs, beacause no proxy details are being set by the SEC policy, its coming up as 'use system proxy' instead rathaer than the expected case of 'use no proxy'

At the moment, our Mac fleet has autoproxy detection, so inside work they pick up our proxy, and outside our network, they'll get nothing.

I'd like some way of saying, you don't need any proxy and not have the sophos Mac client going 'oh, no proxy set, so I'll obey whatever the mac system proxy is'

I thought of setting a blank proxy - ie tick the use proxy box, but put no details in, but it pops up a dialogue "You must enter the proxy address"

I'm currently on SEC 5.0 and the Mac client on my test mac is: 8.0.11

Any thoughts or ideas?  There might be an obvious answer staring me in the face, but I'm missing it :)

Malcolm

:37733


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  • Hello Malcom,

    haven't looked into the Mac for quite some time. Now the SEC policy has only two options while on the Mac there are three. When I opened the Preferences they were set to Do Not Use Proxy. I then clicked Restore Defaults ... and the setting changed to Use System Proxy Settings. Reverting the to Do Not Use Proxy then showed the endpoint as non-compliant. Looks like there has been a recent change in SAV for the Mac.

    How to configure Sophos AutoUpdate settings on a standalone (single) computer mentions Use System Proxy Settings as being the default and I've also found Sophos Anti-Virus for Mac OS X: how proxy settings are displayed which suggests that it has been this way for a long time - well, if so, I haven't noticed (the latter article also has a hint how to set Do Not Use Proxy with SEC but does not detail how the Windows version processes this setting - from a quick test I'd say it doesn't like it, accessing the server fails with a rather vacuous CIDSYNC_E_SRCNOTFOUND. Haven't tested if on a Mac it works as described).

    So - sorry, no answers and no ideas :smileyfrustrated:

    Christian

    :37743
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  • Hello Malcom,

    haven't looked into the Mac for quite some time. Now the SEC policy has only two options while on the Mac there are three. When I opened the Preferences they were set to Do Not Use Proxy. I then clicked Restore Defaults ... and the setting changed to Use System Proxy Settings. Reverting the to Do Not Use Proxy then showed the endpoint as non-compliant. Looks like there has been a recent change in SAV for the Mac.

    How to configure Sophos AutoUpdate settings on a standalone (single) computer mentions Use System Proxy Settings as being the default and I've also found Sophos Anti-Virus for Mac OS X: how proxy settings are displayed which suggests that it has been this way for a long time - well, if so, I haven't noticed (the latter article also has a hint how to set Do Not Use Proxy with SEC but does not detail how the Windows version processes this setting - from a quick test I'd say it doesn't like it, accessing the server fails with a rather vacuous CIDSYNC_E_SRCNOTFOUND. Haven't tested if on a Mac it works as described).

    So - sorry, no answers and no ideas :smileyfrustrated:

    Christian

    :37743
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