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Need to point SUMs at new server.

AndrewF

Hi there

I have a problem that I'm hoping someone can help me with.

We have built a new server running SEC 5.2.1.197 to replace our old one running 4.7.0.13. We had to do this because the upgrade kept failing and the old server wasn't that well organised anyway. So starting fresh seemed like the better option. This was agreed upon with our Sophos Technical Specialist (who is on leave now so I can't get him to help...)

Anyway, the new server is great and we have tidied up our policies but the one thing that I am having problems with is the SUMs.

We are a retail business and we have about 400 stores across 2 countries. Each store has it's own SUM to cut down WAN traffic. I can't find a way to tell those SUMs to point to the new server.

The only way I've been able to do this is to VNC to the remote machine with SUM installed, uninstall Sophos Remote Management, uninstall SUM then reinstall SUM with the setup files from the new server. It only takes about 5 minutes but doing that over several hundred SUMs is going to kill me.

Is there an easier way to change the remote SUM configuration to point to a new server?

Thanks

Andrew

:46389


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    Hi Christian

    Thanks for your reply.

    We have started with a completely new database, in the interest of not bringing over any messy data from the old environment.

    The SUMs update from our central server. I don't actually know if they are also Message Relays... never heard that term before. can you explain how to check and what exactly it means?

    How I get them to point to the new server is the problem I'm faced with. Currently they still update from Server1 (old one) and I am sllowly going through and reinstalling SUM off Server2 which points them at Sever2... Just this takes a long time...

    Are you saying that I can edit the text in mrinit.conf to point to a new server? I did also try that with no success. 

    Updated the "ParentRouterAddress" and "MRParentAddress" entries. Anything else I should try?

    Cheers

    Andrew

    :46623
Reply
  • 0

    Hi Christian

    Thanks for your reply.

    We have started with a completely new database, in the interest of not bringing over any messy data from the old environment.

    The SUMs update from our central server. I don't actually know if they are also Message Relays... never heard that term before. can you explain how to check and what exactly it means?

    How I get them to point to the new server is the problem I'm faced with. Currently they still update from Server1 (old one) and I am sllowly going through and reinstalling SUM off Server2 which points them at Sever2... Just this takes a long time...

    Are you saying that I can edit the text in mrinit.conf to point to a new server? I did also try that with no success. 

    Updated the "ParentRouterAddress" and "MRParentAddress" entries. Anything else I should try?

    Cheers

    Andrew

    :46623
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