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Need to point SUMs at new server.

AndrewF

Hi there

I have a problem that I'm hoping someone can help me with.

We have built a new server running SEC 5.2.1.197 to replace our old one running 4.7.0.13. We had to do this because the upgrade kept failing and the old server wasn't that well organised anyway. So starting fresh seemed like the better option. This was agreed upon with our Sophos Technical Specialist (who is on leave now so I can't get him to help...)

Anyway, the new server is great and we have tidied up our policies but the one thing that I am having problems with is the SUMs.

We are a retail business and we have about 400 stores across 2 countries. Each store has it's own SUM to cut down WAN traffic. I can't find a way to tell those SUMs to point to the new server.

The only way I've been able to do this is to VNC to the remote machine with SUM installed, uninstall Sophos Remote Management, uninstall SUM then reinstall SUM with the setup files from the new server. It only takes about 5 minutes but doing that over several hundred SUMs is going to kill me.

Is there an easier way to change the remote SUM configuration to point to a new server?

Thanks

Andrew

:46389


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    Hello Andrew,

    a lot of questions first:

    Do/did you start with an empty database or migrate the old one? Do the SUMs update from your central server or from Sophos? Are the SUMs also Message Relays? If not - how do you (intend to) direct the clients to the new server? If yes, then you'd have to amend mrinit.conf on each of them anyway.

    You probably have a plan but there's more than one way to skin a cat so could you please give some details about your setup?

    Not a solution but would it be possible that you add the old server's name(s) as alias(es) for the new one (assuming the certificates have been imported before install and thus the clients' RMS would accept it as the "same")?

    Christian

    :46407
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  • 0

    Hello Andrew,

    a lot of questions first:

    Do/did you start with an empty database or migrate the old one? Do the SUMs update from your central server or from Sophos? Are the SUMs also Message Relays? If not - how do you (intend to) direct the clients to the new server? If yes, then you'd have to amend mrinit.conf on each of them anyway.

    You probably have a plan but there's more than one way to skin a cat so could you please give some details about your setup?

    Not a solution but would it be possible that you add the old server's name(s) as alias(es) for the new one (assuming the certificates have been imported before install and thus the clients' RMS would accept it as the "same")?

    Christian

    :46407
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