This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

WEB CID setup question

Hi Guys,

Since our upgrade to the latest version of the Enterprise Console and the Updatemanager our webCID isn't working anymore.

If I follow the following article in step 5 is said to share the CID folder. Is this de CID folder or the Sxxx folder?

Thanx for you're help.

:6297


This thread was automatically locked due to age.
Parents
  • The only thing left for me then is to find out why the client isn't updating then.

    Is this a question? :smileyvery-happy: Don't look below if you want to do it on your own.

    There are two places to look at: The ALUpdate log on the client (should tell you whether it can connect but some files fail or can't connect at all) and the webserver (IIS or whatever) logs on the server. Also try to access the update location from the client using a browser.

    Christian

    :6349
Reply
  • The only thing left for me then is to find out why the client isn't updating then.

    Is this a question? :smileyvery-happy: Don't look below if you want to do it on your own.

    There are two places to look at: The ALUpdate log on the client (should tell you whether it can connect but some files fail or can't connect at all) and the webserver (IIS or whatever) logs on the server. Also try to access the update location from the client using a browser.

    Christian

    :6349
Children
No Data