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Manually Adding Clients to Console (no AD)

We've installed Sophos Enterprise Console 5.2.1 on a Windows 7 Pro pc .

There is not an active directory in the network, and our desktops were running Sophos as stand alone / unmanaged clients before .

We try to add the clients in the console, but we have two issues .

1/ When the console scans the network subnet, it finds about 60% of the clients that are online .(Maybe it's a firewall issue ? but Sophos Firewall was installed only on a couple of desktops..

Anyway this is not a big issue, as even if a client is discovered and joined manually in the console we can't actually click 'protect pc' as no matter what combination of username pass we use we can't proceed ..

2/ the big issue is that we try to manually add the clients, many clients seem to update and getting the auto update policy (with the correct primary and secondary location, the correct amount of minutes interval in schedule etc but it's not shown as managed in the console..

We try the manual install by running the setup.exe from the \\SERVERNAME\SophosUpdate\CIDs\S000\SAVSCFXP

we enter in the username credentials the username and password of the sophosupdate user we created on the pc running the console and in the group path

\servername\groupname

do we do something wrong ?

:41335


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Parents
  • we checked those registry keys, and found that in a couple of desktops there were not the correct ones (we have changed ip address & name of the machine running the enterprise console after first installation). We created a new 'SophosUpdate' share folder, and now everything seems to work fine .

    :41487
Reply
  • we checked those registry keys, and found that in a couple of desktops there were not the correct ones (we have changed ip address & name of the machine running the enterprise console after first installation). We created a new 'SophosUpdate' share folder, and now everything seems to work fine .

    :41487
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