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4.7 console install

LukeA

Ok so I seem to be having a bunch of troubles installing the new 4.7 console.  I was upgrading from the 4.5 version and somehow its all jacked up now.  When I go to install it gets to the screen where it asks for the custom or complete install, when I click on the complete install and next it starts for a second and then comes up with a error.  "The installation procedure cannot continue as user account SophosUpdateMgr already exists.  Please see KBA 61397 for more information."  So after looking 61397 over I deleted the SophosUpdateMgr account out of AD and tried the install again to come back to the same message.  Any ideas?  This is the first time I have done a Sophos install and I'm already not liking it....

:13383


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    Ok so looking more at the logviewer I noticed a few times it mentioned Linux so I took Linux off of my subscription and started the updates again and it is downloading more binaries now.  After it finished downloading again it came up with no errors, so it must have been something with the linux subscription that was screwing it up???  Thanks for all of your help with this.

    :13477
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  • 0

    Ok so looking more at the logviewer I noticed a few times it mentioned Linux so I took Linux off of my subscription and started the updates again and it is downloading more binaries now.  After it finished downloading again it came up with no errors, so it must have been something with the linux subscription that was screwing it up???  Thanks for all of your help with this.

    :13477
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