Thread Info
  • State Verified Answer
  • Locked Locked
  • Replies 18 replies
  • Subscribers 1 subscriber
  • Views 9637 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

4.7 console install

LukeA

Ok so I seem to be having a bunch of troubles installing the new 4.7 console.  I was upgrading from the 4.5 version and somehow its all jacked up now.  When I go to install it gets to the screen where it asks for the custom or complete install, when I click on the complete install and next it starts for a second and then comes up with a error.  "The installation procedure cannot continue as user account SophosUpdateMgr already exists.  Please see KBA 61397 for more information."  So after looking 61397 over I deleted the SophosUpdateMgr account out of AD and tried the install again to come back to the same message.  Any ideas?  This is the first time I have done a Sophos install and I'm already not liking it....

:13383


This thread was automatically locked due to age.
Parents
  • 0

    I see.

    You'd use additional subscriptions to select specific product versions (like 9.5 vs. 9.7). When a new version is released (i.e. one of the first two numbers changes) it "lives in parallel" with the previous one. Both versions are updated for some time until eventually the old one is replaced. During this period you can explicitly select the new one. As you may want to test it before deploying it throughout your network you need a way to use both versions. If you look at the available versions for Windows in View/Edit subscription you'll see (among others) 9 Recommended, 9.5 Recommended, 9.7 Recommended. Looking at the details you'll find that 9 Recommended is the same as 9.5 Recommended. Eventually it will be changed to signify to the 9.7 version. 9.5 Recommended will be still be available for specific selection for another few months. Thus you have more control over when to upgrade your clients.

    By default the CIDs are written to \\SERVER\\SophosUpdate\ but you can configure additional shares. They can be local or remote. I'll spare you the details for now.

    Good luck with your installation

    Christian 

    :13427
Reply
  • 0

    I see.

    You'd use additional subscriptions to select specific product versions (like 9.5 vs. 9.7). When a new version is released (i.e. one of the first two numbers changes) it "lives in parallel" with the previous one. Both versions are updated for some time until eventually the old one is replaced. During this period you can explicitly select the new one. As you may want to test it before deploying it throughout your network you need a way to use both versions. If you look at the available versions for Windows in View/Edit subscription you'll see (among others) 9 Recommended, 9.5 Recommended, 9.7 Recommended. Looking at the details you'll find that 9 Recommended is the same as 9.5 Recommended. Eventually it will be changed to signify to the 9.7 version. 9.5 Recommended will be still be available for specific selection for another few months. Thus you have more control over when to upgrade your clients.

    By default the CIDs are written to \\SERVER\\SophosUpdate\ but you can configure additional shares. They can be local or remote. I'll spare you the details for now.

    Good luck with your installation

    Christian 

    :13427
Children
No Data