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4.7 console install

LukeA

Ok so I seem to be having a bunch of troubles installing the new 4.7 console.  I was upgrading from the 4.5 version and somehow its all jacked up now.  When I go to install it gets to the screen where it asks for the custom or complete install, when I click on the complete install and next it starts for a second and then comes up with a error.  "The installation procedure cannot continue as user account SophosUpdateMgr already exists.  Please see KBA 61397 for more information."  So after looking 61397 over I deleted the SophosUpdateMgr account out of AD and tried the install again to come back to the same message.  Any ideas?  This is the first time I have done a Sophos install and I'm already not liking it....

:13383


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    Scratch as in clean install start all over :smileysurprised: Im in the process of running the the fresh download as specified in KB66157 that your referenced.  The only subscription I have is the Recommended, not sure what else I should subscribe to.  I'm still new to Sophos and learning on the go.  Not sure what you mean on the shares other than default?  I'm going to say probably not.

    :13423
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  • 0

    Scratch as in clean install start all over :smileysurprised: Im in the process of running the the fresh download as specified in KB66157 that your referenced.  The only subscription I have is the Recommended, not sure what else I should subscribe to.  I'm still new to Sophos and learning on the go.  Not sure what you mean on the shares other than default?  I'm going to say probably not.

    :13423
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