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4.7 console install

Ok so I seem to be having a bunch of troubles installing the new 4.7 console.  I was upgrading from the 4.5 version and somehow its all jacked up now.  When I go to install it gets to the screen where it asks for the custom or complete install, when I click on the complete install and next it starts for a second and then comes up with a error.  "The installation procedure cannot continue as user account SophosUpdateMgr already exists.  Please see KBA 61397 for more information."  So after looking 61397 over I deleted the SophosUpdateMgr account out of AD and tried the install again to come back to the same message.  Any ideas?  This is the first time I have done a Sophos install and I'm already not liking it....

:13383


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  • How scratch was scratch? Usually these actions are suggested and won't do any harm. Your Source is Sophos, I assume? For 80040410 please see also this article but likely it won't give you any more insight. Do you have any subscriptions besides Recommended (which products did you subscribe to?) and are you using any shares other than the default?

    Christian

    :13419
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  • How scratch was scratch? Usually these actions are suggested and won't do any harm. Your Source is Sophos, I assume? For 80040410 please see also this article but likely it won't give you any more insight. Do you have any subscriptions besides Recommended (which products did you subscribe to?) and are you using any shares other than the default?

    Christian

    :13419
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