Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 5 replies
  • Subscribers 1 subscriber
  • Views 5501 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Sophos Install Failed

5string

I have an XP Pc with Sophos 7.6.20 installed.  It was infected by an AV spoof.  Now Sophos is broke.  When re-installed part of the program does not copy to the Program Files folder.  The Sophos Anti Virus Service is not there.  Some registry entries are not there.  The Sohos Repair Program we have does not fix it.  I have reset permissions, installed it with a new user, tried importing registry settings from another XP box, used utilities that scrub out all program files and registry entries and I need to fix this one not rebuild it.  I need a way to re-install Sophos so it works.  Any help?

:5743


This thread was automatically locked due to age.
Parents
  • 0

    So it seems that the install goes along OK until the SAVXP portion.  It creates the Sophos folder but does not copy the files into it.  The installer does not create the proper registry entries nor creates and starts the service.  Something appears to block or stop it.

    I am going to try and get the original installers outside Nullsoft from our AV team.  Is there a way I can download them myself?

    *

    *

    A side note not related to my problem:  IE9 and your forum software does not work together well.  That's why there is a blank entry.  I had to switch to Firefox. Just an FYI.  And I am on my machine, not the one I am referencing with the problem.

    :5819
Reply
  • 0

    So it seems that the install goes along OK until the SAVXP portion.  It creates the Sophos folder but does not copy the files into it.  The installer does not create the proper registry entries nor creates and starts the service.  Something appears to block or stop it.

    I am going to try and get the original installers outside Nullsoft from our AV team.  Is there a way I can download them myself?

    *

    *

    A side note not related to my problem:  IE9 and your forum software does not work together well.  That's why there is a blank entry.  I had to switch to Firefox. Just an FYI.  And I am on my machine, not the one I am referencing with the problem.

    :5819
Children
No Data