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Configuring SEC 4.7 without internet connection

Fpo69

Hi all,

I have to configure an EC 4.7 in a network without internet connection.

I have a SEC 4.5 server in the internet zone. I have configured a new subscription to download the 9.7 antivirus

Every day, a copy of Warehouse  and cids is made from internet zone to production zone

I have followed the procedure to confgure SEC 4x in air-gapped network, but it doesn't work : http://www.sophos.com/support/knowledgebase/article/64899.html

The warehouse folder \\xxx\sophosupdate is not up to date, only few files are copied from \\xxx\sophosupdatemanager and no CID folder is created

Thanks for your help

:14479


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    Hello Fabrice,

    as you said you connected 4.5 server has a subscription to 9.7 it should be available. Did you also subscribe to 9.7 on the 4.7 server? What's the status in the Update manager view on your SEC4.7 and the Software subscription status in the update manager details view?

    Using logviewer.exe (in the Sophos\Enterprise Console\SUM view could you perhaps copy and post the lines corresponding to an update attempt (roughly the same timestamp).

    Christian

    :14507
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  • 0

    Hello Fabrice,

    as you said you connected 4.5 server has a subscription to 9.7 it should be available. Did you also subscribe to 9.7 on the 4.7 server? What's the status in the Update manager view on your SEC4.7 and the Software subscription status in the update manager details view?

    Using logviewer.exe (in the Sophos\Enterprise Console\SUM view could you perhaps copy and post the lines corresponding to an update attempt (roughly the same timestamp).

    Christian

    :14507
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