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The domain part of the entry does not belong to this customer

I tried to add a mailbox in the email gateway and every time I get the following message: The domain part of the entry does not belong to this customer.

Does somebody has any idea?

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0 Shweta over 5 years ago

Hi Admin Local1

I believe you are using Sophos Email, would you please join Sophos Email Group so that I can move your post? Or you can also post your queries to that group.

Shweta

Community Support Engineer | Sophos Technical Support
Are you a Sophos Partner? | Product Documentation | @SophosSupport | Sign up for SMS Alerts
If a post solves your question use the 'Verify Answer' link.

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0 Shweta over 5 years ago

Hi Admin Local1

I believe you are using Sophos Email, would you please join Sophos Email Group so that I can move your post? Or you can also post your queries to that group.

Shweta

Community Support Engineer | Sophos Technical Support
Are you a Sophos Partner? | Product Documentation | @SophosSupport | Sign up for SMS Alerts
If a post solves your question use the 'Verify Answer' link.

The New Home of Sophos Support Videos! - Visit Sophos Techvids
Cancel
Vote Up 0 Vote Down

Cancel

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The domain part of the entry does not belong to this customer

Submitted a Tech Support Case lately from the Support Portal?