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EM Library running message but not

KabutoTX

I migrated Sophos EC to a new server and 4.5 a while back.  I then moved all the users to SUM and they are getting updates fine and EM library isn't even loaded on the new server.  I still get a message that EM Library is running.  When I view the report all Computers are using SUM and the EM Library still points to the old server that was decommisioned.

:15415


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  • 0

    Hello KabutoTX,

    if you click Tools->Manage Libraries do you get the prompt to remove the EM Library? Note that you have to do it on the server, not on a remote console. 

    If Manage Libraries is not available (which might be the case) then it's probably a left-over database record. Please see here for a possible solution.

    HTH

    Christian

    :15421
  • 0

    Finally found the fix.  The above didn't work for me.  I noticed Legacy Updating was configured but not assigned to anything.  Reseting to defaults still didn't fix anything.  I had to add the HKLM/Software/Wow6432Node/Sophos/Enterprise Manager key on the server and then I could get then Manage Libraries menu option and have it delete itself.

    :15445