Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 1 reply
  • Subscribers 1 subscriber
  • Views 446 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

upgrade from console 4.5 to 4.7

mitujek

I am trying to upgrade my Enterprise Console from 4.5 to 4.7. I run the installer and I get "You must run the Sophos Upgrade advisor before upgrading." I did run the advisor and everything checked out good. I then run the 4.7 installer again and I keep getting the same thing about running the advisor first. Am I missing a step somewhere? I'm not sure what im doing wrong. I just updated to 4.5 just fine. 

:21881


This thread was automatically locked due to age.
Parents
  • 0

    HI,

    SEC 4.7 installer checks that you have run the Upgrade Advisor, it does so by checking that the UpgradeAdvisor registry key exists.  This is created when you run the upgrade advisor tool.  At the end of the tool when it finishes it writes out the key, are you letting the upgrade advisor tool finish?

    So you could just create the key:

    HKEY_LOCAL_MACHINE\SOFTWARE\[Wow6432Node]\Sophos\UpgradeAdvisor

    as longas you know all the pre-checks are good.

    Out of interest, any reason you're not upgrading to SEC 5?

    Regards,

    Jak

    :21883
Reply
  • 0

    HI,

    SEC 4.7 installer checks that you have run the Upgrade Advisor, it does so by checking that the UpgradeAdvisor registry key exists.  This is created when you run the upgrade advisor tool.  At the end of the tool when it finishes it writes out the key, are you letting the upgrade advisor tool finish?

    So you could just create the key:

    HKEY_LOCAL_MACHINE\SOFTWARE\[Wow6432Node]\Sophos\UpgradeAdvisor

    as longas you know all the pre-checks are good.

    Out of interest, any reason you're not upgrading to SEC 5?

    Regards,

    Jak

    :21883
Children
No Data