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EMLibrary Removal

MGSTech

Dear All,

I am experiencing some issues with removing the old updating hierarchy. I am running Enterprise Console 4.5.1 and have changed all the updating policies to not use the legacy policies. Newly policies have been made under the updating tree and removed all the old updating policies that were in the legacy updating policies.

I have been trying to follow the instructions on the sophos site but I run into a problem on the stage where I need to access the "Manage Libraries" under the tools menu. It seems that in my console the option is actually greyed out and inaccessible.

So at the moment I am still receiving the popup message telling me I need to migrate. I have checked add/remove in Appwiz.cpl and I can not find EM Library being installed either.

Any advice or point in the right direction would be much appreciated.

Regards,

Tom

:8277


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    Hi OC,

    If I remember correctly I started off with version 4.0 so it wasn't even an upgrade from the v3.x, but I did check the path you specified and I can only get as far as ..\Sophos\Enterprise Console\

    The EMConsole directory doesn't exist. We did have some issues but the server not pulling updates from Sophos but this was resolved was I upgraded to v4.5 but was a little bit worried about the message perhaps causing issues in the future.

    I can supress the message as long as having the legacy hierarchy in there not cause any confusion to the software.

    Thank you for your help.

    Tom

    :8325
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  • 0

    Hi OC,

    If I remember correctly I started off with version 4.0 so it wasn't even an upgrade from the v3.x, but I did check the path you specified and I can only get as far as ..\Sophos\Enterprise Console\

    The EMConsole directory doesn't exist. We did have some issues but the server not pulling updates from Sophos but this was resolved was I upgraded to v4.5 but was a little bit worried about the message perhaps causing issues in the future.

    I can supress the message as long as having the legacy hierarchy in there not cause any confusion to the software.

    Thank you for your help.

    Tom

    :8325
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