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EMLibrary Removal

MGSTech

Dear All,

I am experiencing some issues with removing the old updating hierarchy. I am running Enterprise Console 4.5.1 and have changed all the updating policies to not use the legacy policies. Newly policies have been made under the updating tree and removed all the old updating policies that were in the legacy updating policies.

I have been trying to follow the instructions on the sophos site but I run into a problem on the stage where I need to access the "Manage Libraries" under the tools menu. It seems that in my console the option is actually greyed out and inaccessible.

So at the moment I am still receiving the popup message telling me I need to migrate. I have checked add/remove in Appwiz.cpl and I can not find EM Library being installed either.

Any advice or point in the right direction would be much appreciated.

Regards,

Tom

:8277


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    Hello Tom,

    I have checked add/remove in Appwiz.cpl and I can not find EM Library being installed either.

    Is it possible that it was never installed on this system? Have you ever and can you still run it  (...\Sophos\Enterprise Console\EMConsole\Console\Bin\Sophos Enterprise Manager.msc)?

    If not but you fear that it could cause troubles then you should probably call Support. If just the pop-up annoys you simply check the box and it will no longer show (you can always turn it on again using Tools->Confirmation dialogs ....

    Christian

    :8317
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  • 0

    Hello Tom,

    I have checked add/remove in Appwiz.cpl and I can not find EM Library being installed either.

    Is it possible that it was never installed on this system? Have you ever and can you still run it  (...\Sophos\Enterprise Console\EMConsole\Console\Bin\Sophos Enterprise Manager.msc)?

    If not but you fear that it could cause troubles then you should probably call Support. If just the pop-up annoys you simply check the box and it will no longer show (you can always turn it on again using Tools->Confirmation dialogs ....

    Christian

    :8317
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