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EMLibrary Removal

Dear All,

I am experiencing some issues with removing the old updating hierarchy. I am running Enterprise Console 4.5.1 and have changed all the updating policies to not use the legacy policies. Newly policies have been made under the updating tree and removed all the old updating policies that were in the legacy updating policies.

I have been trying to follow the instructions on the sophos site but I run into a problem on the stage where I need to access the "Manage Libraries" under the tools menu. It seems that in my console the option is actually greyed out and inaccessible.

So at the moment I am still receiving the popup message telling me I need to migrate. I have checked add/remove in Appwiz.cpl and I can not find EM Library being installed either.

Any advice or point in the right direction would be much appreciated.

Regards,

Tom

:8277


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  • So if you go down the list of policies in the "Legacy updating" policy type and select: "View group using policy" they all return: "This policy is not assigned to any groups."?

    In that case I'd go to the database to see what is in there. The following command should list all the group ids and policy names that are using the legacy policy type (at least if my calculations are correct).

    select gpm.groupid, 
    sp.pathandname as [SEC Path], 
    p.name as [Policy Name] from grouppolicymapping as gpm
    inner join policies as p on
    p.id = gpm.policyid
    inner join grouppathandnametable() as sp
    on sp.groupid=gpm.groupid
    where gpm.type = 1
    and name not like '*%'
    order by p.name 
    

    I'd be interested to see the output.

    Regards,

    Jak

    PS.  When you created the key: HKLM\Software\Sophos\Enterprise Manager, you did put a space between Enterprise and Manager and it was created in the correct path for os, i.e. wow3264node was considered?

     

     

    :8301
Reply
  • So if you go down the list of policies in the "Legacy updating" policy type and select: "View group using policy" they all return: "This policy is not assigned to any groups."?

    In that case I'd go to the database to see what is in there. The following command should list all the group ids and policy names that are using the legacy policy type (at least if my calculations are correct).

    select gpm.groupid, 
    sp.pathandname as [SEC Path], 
    p.name as [Policy Name] from grouppolicymapping as gpm
    inner join policies as p on
    p.id = gpm.policyid
    inner join grouppathandnametable() as sp
    on sp.groupid=gpm.groupid
    where gpm.type = 1
    and name not like '*%'
    order by p.name 
    

    I'd be interested to see the output.

    Regards,

    Jak

    PS.  When you created the key: HKLM\Software\Sophos\Enterprise Manager, you did put a space between Enterprise and Manager and it was created in the correct path for os, i.e. wow3264node was considered?

     

     

    :8301
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