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Sophos Device Control Service Stopped

Sophos services stopping randomly is nothing new but its still worries me when it happens on a service.

Not sure what Sophos Device Control Service does or what its dependencies are but trying to start it doesn't work are rebooting the server doesn't' fix it either.

Anyone else seen this recently?

Server Core Agent 2.2.1

Server Anti-Virus 10.8.4.227

Server InterceptX 2.0.8

Thanks

Simeon

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0 QC over 5 years ago

Hello Simeon,

Sophos services stopping randomly is nothing new
perhaps nothing new to you but definitely not normal, this isn't some flaky rough-and-ready software.

There should be associated entries in the Windows Event logs when a service stops/crashes or fails to start. Debug logging might provide more information. But perhaps you should open a case with Support.

Christian
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0 QC over 5 years ago

Hello Simeon,

Sophos services stopping randomly is nothing new
perhaps nothing new to you but definitely not normal, this isn't some flaky rough-and-ready software.

There should be associated entries in the Windows Event logs when a service stops/crashes or fails to start. Debug logging might provide more information. But perhaps you should open a case with Support.

Christian
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