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Why is the client firewall appearing when no policy is set?

emps

Hi all.

We have a problem with some machines deciding to enable/install the client firewall and stopping all traffic. 

We do not have a firewall policy set and it isn't installed when it is pushed out with the AD Sync or when installed manually.

The client AV version is 9.7.5 and it is being managed by a 4.7 Console. These are XP SP3 machines.

The default firewall policy has not been enabled/configured/set up.

How can I work out why this is happening? It doesn't always do it straight away and other computers in the same group with the same policy aren't affected. 

Help!

Thanks in advance

Paul

:17363


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    Yes, totally out of the blue. No pattern to it. Clients have been in use for several weeks now, if it was a fresh install I would have pointed the finger firmly at the field support guys. 

    I will get a ticket logged with support - where would any interesting logs be kept on the server? I've collected the SUMLogs for this morning - any others that might be worth holding on it?

    Thanks for your help Christian.

    :17395
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  • 0

    Yes, totally out of the blue. No pattern to it. Clients have been in use for several weeks now, if it was a fresh install I would have pointed the finger firmly at the field support guys. 

    I will get a ticket logged with support - where would any interesting logs be kept on the server? I've collected the SUMLogs for this morning - any others that might be worth holding on it?

    Thanks for your help Christian.

    :17395
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