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Why is the client firewall appearing when no policy is set?

Hi all.

We have a problem with some machines deciding to enable/install the client firewall and stopping all traffic.

We do not have a firewall policy set and it isn't installed when it is pushed out with the AD Sync or when installed manually.

The client AV version is 9.7.5 and it is being managed by a 4.7 Console. These are XP SP3 machines.

The default firewall policy has not been enabled/configured/set up.

How can I work out why this is happening? It doesn't always do it straight away and other computers in the same group with the same policy aren't affected.

Help!

Thanks in advance

Paul

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0 emps over 14 years ago

Thanks Christian,

I can see it in the log file - does this make any sense?

Trace(2011-Oct-03 09:22:34): Product subscription is disabled: iProductData.{7998C326-2CA5-4830-B7D2-B792D2460975} action value is:0
Trace(2011-Oct-03 09:22:34): Product iProductData.{7998C326-2CA5-4830-B7D2-B792D2460975} has not been added.
Trace(2011-Oct-03 09:22:34): Product iProductData.{3B758ED7-87C1-4e89-BDE1-F49DFF1249F6} has not been added.
Trace(2011-Oct-03 09:22:34): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} has been added.
Trace(2011-Oct-03 09:22:34): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} is  available from Sophos.
Trace(2011-Oct-03 09:22:34): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} is  the Spam Rules package.
Trace(2011-Oct-03 09:22:34): ConfigurationImpl, considering PMSR 2.6: PureMessage not installed, PMSR package will not be updated without a subscription
Trace(2011-Oct-03 09:22:34): Considering subscribed products.
Trace(2011-Oct-03 09:22:34): Considering product {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2011-Oct-03 09:22:34): Product {4DB41E90-DC56-41DC-B91E-9B8E537489A8} is not already subscribed.
Trace(2011-Oct-03 09:22:34): Product {4DB41E90-DC56-41DC-B91E-9B8E537489A8} was added to the list.
Trace(2011-Oct-03 09:22:34): Considering product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8}
Trace(2011-Oct-03 09:22:34): Product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8} is not already subscribed.
Trace(2011-Oct-03 09:22:34): Product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8} was added to the list.
Trace(2011-Oct-03 09:22:34): IPCBase::IPCBase: Initialising shared memory A32951C539924a12B3C8F2FDA5A268E4
Trace(2011-Oct-03 09:22:34): RMSMessageHandler: ALUpdateStart
Trace(2011-Oct-03 09:22:34): IPCSender::Write: Writing message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSStartUpdate" />
Trace(2011-Oct-03 09:22:34): ALUpdate(AutoUpdate.Started): 
Trace(2011-Oct-03 09:22:34): UpdateCoordinator::UpdateNow: Entering
Trace(2011-Oct-03 09:22:34): PopulateCache: Entering

Reply

0 emps over 14 years ago

Thanks Christian,

I can see it in the log file - does this make any sense?

Trace(2011-Oct-03 09:22:34): Product subscription is disabled: iProductData.{7998C326-2CA5-4830-B7D2-B792D2460975} action value is:0
Trace(2011-Oct-03 09:22:34): Product iProductData.{7998C326-2CA5-4830-B7D2-B792D2460975} has not been added.
Trace(2011-Oct-03 09:22:34): Product iProductData.{3B758ED7-87C1-4e89-BDE1-F49DFF1249F6} has not been added.
Trace(2011-Oct-03 09:22:34): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} has been added.
Trace(2011-Oct-03 09:22:34): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} is  available from Sophos.
Trace(2011-Oct-03 09:22:34): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} is  the Spam Rules package.
Trace(2011-Oct-03 09:22:34): ConfigurationImpl, considering PMSR 2.6: PureMessage not installed, PMSR package will not be updated without a subscription
Trace(2011-Oct-03 09:22:34): Considering subscribed products.
Trace(2011-Oct-03 09:22:34): Considering product {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2011-Oct-03 09:22:34): Product {4DB41E90-DC56-41DC-B91E-9B8E537489A8} is not already subscribed.
Trace(2011-Oct-03 09:22:34): Product {4DB41E90-DC56-41DC-B91E-9B8E537489A8} was added to the list.
Trace(2011-Oct-03 09:22:34): Considering product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8}
Trace(2011-Oct-03 09:22:34): Product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8} is not already subscribed.
Trace(2011-Oct-03 09:22:34): Product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8} was added to the list.
Trace(2011-Oct-03 09:22:34): IPCBase::IPCBase: Initialising shared memory A32951C539924a12B3C8F2FDA5A268E4
Trace(2011-Oct-03 09:22:34): RMSMessageHandler: ALUpdateStart
Trace(2011-Oct-03 09:22:34): IPCSender::Write: Writing message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSStartUpdate" />
Trace(2011-Oct-03 09:22:34): ALUpdate(AutoUpdate.Started): 
Trace(2011-Oct-03 09:22:34): UpdateCoordinator::UpdateNow: Entering
Trace(2011-Oct-03 09:22:34): PopulateCache: Entering

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