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User (NT-Authority/System) has aborted On-Access-Scan on this computer

Sophos Anti-Virus for NetApp running on Windows 2012 R2 logs this message several times a day in the sav.log

Is this normal behaviour or an error?



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  • Hello PeterSchwarz,

    does it say aborted or stopped? Dunno whether it's different for NetApp - the stopped message is normal and usually followed by a Using detection data ... and a started message. The Anti-Virus service is restarted when new threat detection data (IDEs) has been downloaded (corresponds to the Installing product entries in the updating log).

    Christian

  • Thank you for your response!

    It's a german installation and it says "abgebrochen" (=aborted).

    But it is followed by the lines you mentioned, so probably the german translation is wrong and it means "stopped".

    20151117 090237 Benutzer (NT-AUTORITÄT\SYSTEM) hat den On-Access-Scan auf diesem Computer abgebrochen.
    20151117 090239 Die Erkennungsdatenversion 5.21 (Detection Engine 3.60.0) wird verwendet. Diese Version kann 10248965 Objekte erkennen.
    20151117 090239 Benutzer (NT-AUTORITÄT\SYSTEM) hat den On-Access-Scan auf diesem Computer gestartet.
  • Hello PeterSchwarz,

    the german translation is wrong
    not outright wrong but ... keine Ahnung warum nicht gestoppt verwendet wird (oder begonnen, eingeleitet oder was auch immer für gestartet) - so isses halt [:)].
    Wie gesagt, das (Service Stopp/Start und damit On-Access Stopp) ist der normale Ablauf wenn neue IDEs geladen werden sollen. 

    Christian