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steps for setup child server

Hi,

We just setup Sophos Enterprise Console 4.5(replace symantec) The structure==> one primary server as parent server  updated from Sophos website. 4 Site servers as child server updated from parent server.

Anyone knows the detail steps to setup child server? Because after copy SUMInstallSet folder from parent server to child server, run setup.exe, configure this child server (source from parent, subscriptions as recommended, distribution as update to share \\child server\Sophosupdate). Got the error  'threat detection data update failed" and last updaed "never". What's wrong? Can anyone provide the detail steps with screen shot.

Thanks

:7641


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Parents
  • Hi YH,

    have you solved the RMS issue can u share with me what is the root cause and troubleshooting steps to solve the issue.

    My problem started after childSUM have been install and configured, all client is up to date with policy and appear on console until childSUM server crash blue screen. :smileyhappy:

    :12659
Reply
  • Hi YH,

    have you solved the RMS issue can u share with me what is the root cause and troubleshooting steps to solve the issue.

    My problem started after childSUM have been install and configured, all client is up to date with policy and appear on console until childSUM server crash blue screen. :smileyhappy:

    :12659
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